Privacy Policy

Your privacy and confidentiality are our top priorities

Last Updated: October 2025

At Rykheer Consulting, we are committed to protecting your privacy and maintaining the confidentiality of all information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

  • Submit inquiries through our contact form
  • Request our polygraph or investigation services
  • Communicate with us via email or phone
  • Schedule consultations or appointments

This information may include:

  • Name and contact information (email, phone number)
  • Service requirements and urgency level
  • Details about your inquiry or case (provided voluntarily)
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule and conduct polygraph examinations or investigations
  • Communicate with you about your case or service needs
  • Improve our services and website functionality
  • Comply with legal obligations and professional standards

Confidentiality Commitment

As professional polygraph examiners and private investigators, we adhere to the highest standards of confidentiality:

  • Professional Discretion: All client information is treated with strict confidentiality
  • Secure Communications: We use encrypted channels for sensitive communications
  • Limited Access: Only authorized personnel have access to client information
  • Case Confidentiality: Details of examinations and investigations are never disclosed without authorization
  • Professional Ethics: We comply with industry standards and ethical guidelines

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Legal Requirements: When required by law, court order, or legal process
  • Service Providers: With trusted partners who assist in delivering our services (e.g., email service providers), under strict confidentiality agreements
  • Professional Consultations: With other qualified professionals when necessary for your case, with your prior consent

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encrypted data transmission (SSL/TLS)
  • Secure storage of client records
  • Regular security assessments
  • Access controls and authentication
  • Confidential document handling and disposal

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website uses minimal tracking technologies:

  • Essential Cookies: Necessary for website functionality
  • Google reCAPTCHA: To prevent spam and abuse on our contact form (subject to Google's privacy policy)
  • Analytics: We may use analytics to understand website usage and improve our services

You can control cookies through your browser settings.

Your Rights

You have the right to:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information below.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:

  • The nature of the service provided
  • Legal and regulatory requirements
  • Professional standards and industry practices
  • Ongoing case or legal proceedings

Once information is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Notifying you via email for significant changes (if we have your email address)

We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Rykheer Consulting

Email: info@rykheerconsulting.co.za

Phone: +27 (076) 778 8106

Location: South Africa

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